Enterprise culture
1. Kernel value
Respect each other, devote to the undertaking of Tokia serve in a good faith, focus on the clients struggle and innovate, form famous brand of Tokia manage scientifically, enhance benefit of enterprise
2. Spirits of enterprise
Loyalty, cooperation, faithfulness, practical, innovate, develop
3. Manage idea
Quality is beyond the common--technology crate miracles--serve self-contained! It is hoped that we work together to bring the most benefits for companions and clients.
"Kindly face the clients and are strict with ourselves”, the undertaking of Tokia lives in devoting ourselves to caring about the detail of work; to convince the strict appraise of the market by consummate technology; to face the require of clients by professional and loyal spirits.
Perfect quality is our hankering. To bring benefits for clients is our principle.
4. Employee culture
This is a field of full of chances: the atmosphere of company and the ability of partners will make it a best place for you to study; fast development of company and improvement of strength can make you set free your ability. Maybe Tokia will be your scratch line of your undertaking.
This is a enterprise of high standard and normalization: we ask that you have a loyal, struggling spirit and a serious working attitude. The man who has no struggling spirit won't give up his temporary relaxation to change his skip of life; who have no loyal sprit don't know the meaning of "doing the best”. The fine habit will benefit to you all of life.
This is a place of yourself: you can create what you like; you can develop yourself; you can earn money; you can make progress here. There are no barriers for you here. If you have determination and confidence, and are eager to pay out to get, Tokia will give you.
Let's make the working becoming a joy.
We will offer every staff the situation what he likes. We hope the work becomes your joy but not your burden. We often have some outer activities of enterprise and departments, including net party; we go out to have meal at random members every day.
You can find your friends here, and the sky of the young is always fine.
5. Management ideal
Management is the eternal theme and is the key of developing the nuclear competition. The ability of technology, invention and market are up to management ability. Only by enhancing management frequently, enterprise can keep the ability of getting profits and increasing benefit; only by enhancing management frequently, we can keep the mate relation between enterprise and clients and increasing benefit.
Efficiency--the eternal question of management.
Execution--the eternal key of keeping efficiency.
Leaders--leaders must follow the rules by themselves.
Benefit--the basis of developing by company, employee and shareholders.
6. The quality guideline of enterprise
Being the clients as the focus ;to get quality by technology; to ask perfect service by carrying out promise; to get a new step by keeping improving; being “the satisfaction of clients”, “the offset of task”, the efficiency of out of control”, “ the efficiency of eligibility” and “the time of response of service” as the main guideline to execute target management strategy; being "the invention of science and technology, science create the value of clients" as the ideal. We chase the common development of individual, enterprise and society.
7. The aim of enterprise's quality
The number of employees of all positions who can get to the set quality should be beyond 95 percent, and can be 100 percent in three years; the people who can not get to the set rules will be trained as the scheme. Of course, enterprise will make some employees have the new technology trained every year.
The eligibility of projects of competitive system will be 100 percent, and the software which is developed by us will be checked and accepted by 100 percent. Every year we have some items which win the science checkup of province or department and get the appraise "internal or international lead".
We will make our promises by 100 percent, and will be beyond 80 percent of the satisfaction for the clients.
The time of response of service will be in 24 hours. The average repaired times of appeal for the clients will decreased 10 percent by year.
The offset of the task of time and resource will be in 15 percent, and the ratio of developing process beyond control is in 10 percent; all the projects will be set in the scheme and arrangement in one year.
8. Serving by good faith, and focusing on the clients
Only by supplying good service, we can get the clients; only getting the clients' faith, company can survive and develop. We should keep struggling for the success of clients consistently.
Clients--struggling for the success of clients consistently;
Satisfaction--satisfy and surpass the hope of the clients;
Quality--quality is that makes the clients satisfied;
Speed--respond quickly and act instantly.
9. Join Tokia
The man holding moral and ability will be matriculated without limit;
The man holding moral but no ability need training and testing;
The man holding ability but no moral will be used with limit.
The man without moral and no ability will not be hired without negotiation 。
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